How to
keep your sharepoint environment running smoothly

COMING SOON

SQL Server Migration Planning

COMING SOON

Creating a Better Experience for the Provider and the Patient with DEC

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Tuesday September 13, 2016
11:00 AM-11:30 AM

 

Join Avtex for a hands-on look at our comprehensive behavioral healthcare management tool, Diagnostic Evaluation
Center (DEC).

 

DEC provides a uniform process for documentation in an easy modernized way, which will reduce liability, increase efficiency, reduce cost, and enhance patient safety. Our demonstration will show you how DEC advances care coordination capabilities, leading to a better provider and patient experience.

EXTENDING PURECLOUD WITH API

Wednesday August 31, 2016
11:00 AM-11:30 AM

 

Join Avtex as we explore the Interactive Intelligence approach to the PureCloud Platform API by exploring a real world use case.  We’ll also cover how the API has matured and what the future holds. In this webinar, we will cover:

 

• API-First Strategy

• PureCloud API Evolution

• PureCloud API Use Case: Analytics

• Roadmap

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RECENT WEBINAR RECORDINGS

HOW DO YOU MEASURE CUSTOMER EXPERIENCE?

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Whats New
with Dynamics 2016

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WHAT's NEW
IN OFFICE 365

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ARE YOU INVESTING IN YOUR CUSTOMER EXPERIENCE?

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Why is purecloud different?

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WHAT's NEW
IN SHAREPOINT 2016

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UPCOMING WEBINARS

 

AVTEX WEBINAR SERIES

Avtex is proud to offer ongoing webinars designed to arm you with useful, real-world information. Our series features presentations from some of the brightest minds in CX, Contact Center, Customer Intelligence, Portals and Collaboration, Managed Services and more.

 

CONTACT CENTER

The Contact Center serves as the front line of customer service. Our Contact Center webinar topics include strategies for maximizing effectiveness, reducing operating costs and maintaining awareness of current trends and available platform upgrades.

 

CUSTOMER INTELLIGENCE

Customer Intelligence plays a vital role in delivering customized service. Our Customer Intelligence webinars tackle key issues such as CRM platform improvements, maximizing functionality and creating customized CX.

 

PORTALS & collaboration

Portals and Collaboration tools empower employees and improve Our Portals and Collaboration webinars cover topics such as custom application development, news about platform upgrades and migration planning.

 

Managed Services

Avtex Managed Services streamline your IT infrastructure. Our Managed Services topics include
IT cost-saving strategies, monitoring and management initiatives, changes to available
technologies and more.

UPCOMING WEBINARS

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