Tuesday September 13, 2016
11:00 AM-11:30 AM
Join Avtex for a hands-on look at our comprehensive behavioral healthcare management tool, Diagnostic Evaluation
DEC provides a uniform process for documentation in an easy modernized way, which will reduce liability, increase efficiency, reduce cost, and enhance patient safety. Our demonstration will show you how DEC advances care coordination capabilities, leading to a better provider and patient experience.
Wednesday August 31, 2016
11:00 AM-11:30 AM
Join Avtex as we explore the Interactive Intelligence approach to the PureCloud Platform API by exploring a real world use case. We’ll also cover how the API has matured and what the future holds. In this webinar, we will cover:
• API-First Strategy
• PureCloud API Evolution
• PureCloud API Use Case: Analytics
RECENT WEBINAR RECORDINGS
AVTEX WEBINAR SERIES
Avtex is proud to offer ongoing webinars designed to arm you with useful, real-world information. Our series features presentations from some of the brightest minds in CX, Contact Center, Customer Intelligence, Portals and Collaboration, Managed Services and more.
The Contact Center serves as the front line of customer service. Our Contact Center webinar topics include strategies for maximizing effectiveness, reducing operating costs and maintaining awareness of current trends and available platform upgrades.
Customer Intelligence plays a vital role in delivering customized service. Our Customer Intelligence webinars tackle key issues such as CRM platform improvements, maximizing functionality and creating customized CX.
PORTALS & collaboration
Portals and Collaboration tools empower employees and improve Our Portals and Collaboration webinars cover topics such as custom application development, news about platform upgrades and migration planning.
Avtex Managed Services streamline your IT infrastructure. Our Managed Services topics include
IT cost-saving strategies, monitoring and management initiatives, changes to available
technologies and more.
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